Fiverr help

 

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Creating a Gig

 

Your Gig is the service that you sell on Fiverr. Creating your Gig is an opportunity to show off your talent and provide buyers with all the information they need to help them decide to do business with you.

 

To create a Gig:

1. After you log in, click Switch to Selling and then click Gigs.
2. Click CREATE A NEW GIG.
   
   

Note: If this is your first time creating a Gig, go to your profile picture, click My Profile. Then click Dashboard, and lastly, click Start Selling. Fill out your seller profile, and then proceed to create your Gig.

 

STEP 1: Overview

1. In the GIG TITLE field, write a title of up to 80 characters.
   Your title should be short, clear, and to the point.
   
   Note: The "I will" is standard for all Gigs and cannot be removed, so make sure your title starts with I will so that it is grammatically correct. 
   
   
2. In the CATEGORY drop-down menu, select the appropriate category and then subcategory for your Gig. Fiverr will recommend categories and subcategories based on your title. To select a category, just click the relevant link.
   
   Notes:
   Gaming is not a category. If you provide services related to Gaming, just select a category related to Gaming (or define criteria in the Gig Metadata area further down). For example, if your service is Game Design, select Graphics & Design > Game Design. 
   
   You will not be able to change your Gig's category after it is published, so choose carefully and make sure the category matches the services you're providing. 
   
   
3. In the SERVICE TYPE drop-down menu, choose a service type to ensure you appear in the search results related to the category you selected.
   Note: This feature is only available for certain categories.
4. In the GIG METADATA area, select the relevant criteria for each topic.
   Note: This feature is only available for certain categories.
5. In the SEARCH TAGS field, add one to five words or phrases that best describe your Gig.
6. Click Save & Continue.

STEP 2: Scope and Pricing

1. In the name your package area, write a brief title for the service you are offering.
2. Describe the details of your offering in the area provided.
3. In the Delivery Time drop-down menu, select the number of days it will take for you to complete your Gig.
4. Select the various items you would like to include in your service (Extras). This depends on the type of service you are offering. For example, if you are offering logo design services, you can select from a predefined list of items, such as the number of logos to include, the source files, or a high-resolution file.
5. In the Revisions drop-down menu, select the number of revisions you include in your Gig.  This is not mandatory, but it is recommended for Gigs where customization or creation is done. 
6. In the Price drop-down menu, select a price for your service (ranging from $5 to $995).
   
   

Notes: 

• In certain categories, you have the option to create three packages. Just click to turn on 3 Packages or click Try Now.
• If you create three packages, your customized extra services will be available to buyers when they proceed to the checkout page.
• Voice Over Gigs have a different pricing scheme, which can be found in this video.

Adding Extra Services
You have the option to deliver your Gig ExtraFast and charge accordingly.

To set ExtraFast delivery:

• In the My Gig Extras section, select the ExtraFast delivery checkbox and indicate how many days it will take you to deliver, and how much money you will charge.
  Note: If you select Extra fast delivery, the amount of days for the extra fast delivery cancels out the amount of time you indicated in your extra services.  The delivery time must be lower than the regular Gig's delivery time frame. 
  

In addition, you can offer extra services for your Gig, which will be available to the buyer during the order process. These fields are optional.

1. In the My Gig Extras area, select from the list of items available.
2. If you would like to add unique customized Gig Extras, then click Add Gig Extra, and then fill out a title, description, amount of money you will charge, and how long it will take you.

Note: For each extra provided, select the checkbox and then set your price and how long it will take you to complete. The Extra's name is mandatory.

Shipping & Handling
If you are offing to ship a product, you can charge shipping fees.

1. Select the checkbox, and select how much you charge to a specific country and then to everywhere else.
   
   Note: If you have multiple orders enabled, you can select how much you charge.
   
2. Click Save & Continue.

STEP 3: Description and FAQ

1. In the Description field, briefly describe your Gig (up to 1,200 characters). Be as detailed as possible so buyers are able to determine if your Gig meets their needs.
   Note: If you add a URL, only include URLs from the approved list.  Do not add contact information.
2. In the Frequently Asked Questions area, click Add FAQ.
   Note: Here, you can add answers to the most commonly asked questions. Your FAQs will be displayed in your Gig page.
3. Add a question you think buyers may ask, and then write your answer.
4. Click Add.
5. When finished adding your FAQs, click Save & Continue.

STEP 4: Requirements

Tell your buyer what you need to start the order. You can define instructions for your buyer as free text, a multiple-choice question, or a file upload.

1. In the REQUIREMENT #1 field, enter the details of your requirement.
2. In the Answer Type field, select either Free Text, Multiple Answer, or Attached File.
   Note: If you select Multiple Answer, answer fields will be displayed. Fill out the multiple-choice answers you want the buyer to select. You also have the option to allow more than one answer. 
3. If you require the buyer to provide the information you selected, mark the Answer is mandatory checkbox.
4. Click Add.
5. When you've finished defining your buyer requirements, click Save & Continue.

STEP 5: Gallery

1. In the Gig Photos area, drag an image or click Browse and select an image.
   Upload up to three photos that describe or relate to your Gig. The photos can be samples of your work. Each image should be in JPEG, PNG, GIF, or BMP format, and up to 50 MB.  The Gig must have at least one image uploaded to be published. 
   The image should be owned by you. Do not use copyrighted images or images downloaded from the internet; otherwise, your Gig won't be approved.
2. In the Gig Video area, drag a video or click Browse and select a video. 
   Notes: 
   - This field is mandatory for the Video & Animation category, but optional for all other categories. Make sure your video is no longer than 75 seconds and is less than 50 MB. We recommend that you mention that your services are offered exclusively on Fiverr. 
   - Once you add a video, it will be used for the thumbnail in the marketplace (in place of the Gig photos you upload).
   - Do not add contact information on your Gig's video. 
3. In the Gig Audio area, drag an audio file or click Browse and select a file.
   Notes: 
   - This option is not available in all categories.
   - Supported formats are mp3 and MPEG. Make sure your audio is no longer than 3:30 and less than 10 MB.
4. In the Gig PDF area, drag a PDF or click Browse and select a PDF. You may upload up to two PDF files. 
   Note: This field is optional. Only the first three pages of your PDF will be displayed. 
5. Click Save & Continue.

STEP 6: Publish

Publishing and Promoting Your Gig

1. Click Publish Gig.
   You will see various social networks on which you can promote your Gig. To promote your Gig, just click an icon and fill out the details.
2. Click Done.
   Note: If your Gig contains a video, its status will be pending until your Gig video is reviewed. If your Gig does not contain a video, it will be labeled Active.

To edit a Gig:

1. After you log in, from the Selling menu, click Gigs.
2. Find the Gig you'd like to edit, and from the drop-down list on the right, select Edit.
3. Make the changes you want to make and click Save.

Gig Policies-

A Gig is a service that you can sell and offer exclusively on Fiverr. It’s an opportunity to showcase your talent to potential customers and provide them with all the information they need before they place an order. 

Creating a Gig

When you become a seller on Fiverr, we recommend creating one Gig in the beginning. Focus your time and effort into one service. Follow the guidelines below to make your Gig stand out. Once your Gig generates customer feedback and sales, you should consider creating more Gigs. 

 

 

Title

Your Gig title should be short, clear and to the point. Fiverr helps you start your title with ”I will.” Simply complete the sentence.

 

Category/subcategory

Select the appropriate category and subcategory for the service you are offering. If you’re not sure, you can search Fiverr’s marketplace for similar services. Fiverr will recommend a category/subcategory based on your Gig title.

 

Note: Fiverr reserves the right to move your Gig to a more relevant category/subcategory.

 

Scope & pricing (Gig Packages)

Gig packages allow you to offer services in different formats and prices. You can create up to three packages (Basic, Standard, and Premium) for a different price.

Each Gig package should include different service elements. This includes description, delivery time, revisions, etc. Adding extras for an additional price to your Gig packages can you help upsell your services. 

 

Description

This is your opportunity to introduce yourself to potential customers. Be personable and describe your service to guide customers to make a purchase. For more information, see How to Make Your Fiverr Profile Stand Out.

 

When writing your Gig description, you should:

• Be clear about your Gig’s purpose and the service you are providing. Please be sure that your Gig is in line with our Terms of Service. 
• Always proofread your Gig description before publishing. 
• Gig descriptions in English are mandatory. You can use additional languages as long as all the information is also available in English.
• Avoid using external links that are not a part of our Allowed Links.
• Don't include your personal contact information. If contact or login credentials to external sites are absolutely necessary for your Gig service, please make sure to mention this in your Gig requirements.
• Tell your customer what you need to get started; you should list this information clearly in the Gig requirements area (if the service you are providing cannot be completed without specific information from the buyer).

 

Media

Only use images, videos, audio or other content fully owned by you. The media you use may also include samples of your work. 

 

Note: Do not use copyrighted images, otherwise your Gig will be removed. Do not provide any personal contact information in any of your media content.

 

Images

• The images you use should be clear, high resolution (not pixelated), and in the right dimensions. 
• You may upload up to three images that describe or are related to your Gig service.
• You have the option to have a Fiverr watermark added to your delivery preview and on completed orders in your Gig portfolio. For more information,see Adding a Watermark to Protect Your Work.

 

Video

• Make sure your video is no longer than 75 seconds. Videos should be used as a way to showcase your services and/or introduce yourself.
• The allowed file formats are mp4 and avi.
• Once you add a video, a thumbnail will be created for the marketplace. You may select the thumbnail from the video you upload.
• You may not include personal contact information or URLs in your videos. If you are using a sample from your portfolio, it may include your previous clients’ information if they gave you explicit permission to do so.

Audio

• In the Music & Audio category, it is required to upload an audio or video sample.

PDFs

• You can use PDFs to show reports, data, marketing strategy plans, website and mobile app designs, case studies, and visual works (logos, illustrations). 
• You may upload up to two PDF files to your Gig. In the Gig PDF area, drag a PDF or click Browse and select a PDF. For more information, see Adding PDFs to Your Gig. Note: Uploading a PDF is optional. 

Shipping

Some of the services on Fiverr are delivered physically (arts and crafts, collectible items, etc.). If your service includes physical shipping, please select this option in your Gig. 

 

Note: If you are not selling a physical product, you may not request a shipping fee from your buyers and should not select this option in your Gig. See the ‘Shipping Physical Deliverables’ section in our Terms of Service for more information.